Sommo - Reviews and Ratings

Sommo Overview

  • sommo.io
  • 4546 El Camino Real #B10, 326, Los Altos, United States
Sommo is a forward-thinking digital agency based in Los Altos, dedicated to delivering exceptional design and development services. With a team of seasoned professionals in UX/UI, web development, and brand strategy, they collaborate closely with clients to craft meaningful digital experiences. Their commitment to innovation and attention to detail ensures each project resonates with target audiences.

Offering a comprehensive suite of solutions, Sommo specializes in website design, mobile app development, e-commerce platforms, and digital marketing strategies such as SEO, PPC, and social media campaigns. Their integrated approach streamlines brand messaging across channels, driving engagement and conversions. Clients benefit from data-driven insights that optimize performance and maximize return on investment.

At Sommo, collaboration and transparency are at the core of every partnership. They prioritize understanding business objectives and audience behaviors to deliver tailored solutions that foster growth. From initial concept through ongoing support, the agency combines creative vision with technical expertise to ensure projects are executed on time and within budget, resulting in measurable success for clients across industries.

Sommo Rating

4.3
23 customer reviews
5 ★
8
4 ★
15
3 ★
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Review Summary

Sommo consistently delivers innovative, bespoke solutions by seamlessly combining creative design with robust technical expertise. Clients value their collaborative process and data-driven strategies that drive tangible results and long-term growth.

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Sommo Reviews and Testimonials

4 of 5
Notable brand guideline creation

Sommo helped us develop comprehensive brand guidelines that covered logo usage, typography, color schemes, iconography, and tone of voice. The design team created detailed documentation and editable templates for presentations, social media, and print materials. This standardized approach streamlined our creative outputs and ensured consistency across internal and external communications. The process was collaborative, and the deliverables were clear and easy to implement.

5 of 5
Impressive email marketing results

Working with Sommo on our email marketing was stellar. They designed templates that matched our brand guidelines, segmented our subscriber list effectively, and implemented automated drip campaigns based on user behaviors. The content team crafted engaging copy, while A/B tests on subject lines and send times improved open rates by 27 percent and click-through rates by 15 percent. Their post-campaign analysis provided deep insights that informed future content calendars. As a result, we saw a notable uplift in customer retention and repeat purchases. Sommo’s end-to-end approach to email marketing is both strategic and detail-oriented.

4 of 5
Dynamic landing page creation

Sommo created several high-converting landing pages for our marketing funnels, each tailored to specific audience segments. They conducted A/B tests on headlines, imagery, and CTAs to optimize performance. The final pages averaged a 40 percent conversion rate, significantly above industry benchmarks. Collaboration was seamless, and the templates were easy to update for future campaigns.

4 of 5
Comprehensive analytics setup

Sommo set up Google Analytics 4 and custom event tracking across our web and mobile channels. They configured user funnels, goal tracking, and dashboards that gave us actionable insights. The implementation helped us uncover friction points in the checkout flow and optimize features, boosting conversion by 18 percent.

4 of 5
Comprehensive UX audit

Sommo performed a comprehensive UX audit of our application, conducting heuristics analysis and user testing sessions. They delivered a detailed report with prioritized recommendations for improving navigation, form usability, and accessibility compliance. Implementing their suggestions led to a 25 percent decrease in support tickets related to user confusion. Clear insights and practical next steps made this engagement highly valuable.

5 of 5
Excellent website performance improvements

Sommo conducted a thorough performance audit on our corporate website, identifying bottlenecks in image optimization, server response times, and asset delivery. They implemented lazy loading, CDN integration, and code minification, reducing page load time by 60 percent. Subsequent load tests confirmed the site can handle high traffic volumes without degradation. These improvements enhanced user satisfaction and reduced bounce rates significantly. Sommo’s systematic approach and clear communication made the process effortless.

4 of 5
Effective PPC strategy

Sommo crafted and managed our PPC campaigns on Google Ads and Bing with precision. They conducted extensive keyword research, split-tested ad copy, and optimized bids to lower our cost per click by 20 percent. The structured reporting dashboards gave us clear insights into ROI. We saw a consistent increase in high-quality leads and appreciate their proactive approach to budget management.

4 of 5
Efficient project management and delivery

Sommo managed our multi-phase website overhaul with remarkable efficiency. Their project managers maintained clear communication, adhered to timelines, and mitigated scope creep. The team used Agile methodologies, delivering incremental updates and gathering feedback at each milestone. The final deliverable met our quality standards and was deployed on schedule. Coordination with our internal stakeholders was seamless throughout.

5 of 5
Exceptional redesign and development

Sommo delivered an outstanding website redesign that far exceeded our expectations. From the initial research phase to the final launch, they demonstrated a deep understanding of our brand identity and user requirements, crafting a responsive design that performs flawlessly on all devices. Their UX team meticulously mapped out user journeys, while the development squad executed complex features without compromising performance. Communication was transparent and timely throughout the project, making collaboration effortless. Post-launch, Sommo provided comprehensive documentation and training sessions that empowered our in-house team to manage content and iterate on features. The results speak for themselves: we saw a 45 percent increase in conversions and a significant reduction in bounce rates within the first quarter. Sommo is the rare agency that blends creative vision with technical precision, and I highly recommend them to any organization seeking transformative digital solutions.

5 of 5
Comprehensive digital overhaul

Sommo orchestrated a full digital overhaul of our online presence, integrating web development, UX/UI, SEO, and marketing automation under a unified strategy. The agency began with stakeholder interviews to understand our brand essence and business goals, then conducted competitive analyses and user research studies. They designed wireframes and prototypes that balanced aesthetics with usability considerations, followed by a robust front-end and back-end implementation. On the SEO front, Sommo optimized site architecture, metadata, and content quality, leading to a 50 percent increase in organic traffic. The marketing automation workflows they crafted improved lead nurturing and conversion rates by 22 percent, while personalized email sequences re-engaged dormant segments effectively. Regular sync meetings and transparent reporting ensured we were aligned at every stage. The project concluded with a comprehensive handoff, including training sessions and detailed documentation. Sommo’s ability to manage a complex, multi-disciplinary project while maintaining cohesion and focus on ROI was truly impressive. They have set a new standard for digital partnerships.

4 of 5
Great content marketing execution

Sommo developed and executed a content marketing plan that included blog posts, whitepapers, and infographics tailored to our target audience. Their writers conducted in-depth research and optimized content for SEO, while the design team ensured visual consistency. Over six months, we experienced a 40 percent increase in organic traffic and a steady rise in lead generation. Their integrated approach and clear editorial calendar kept us aligned and on deadline.

5 of 5
Outstanding brand identity work

Sommo revitalized our brand identity with a comprehensive strategy that encompassed logo redesign, typography guidelines, and a cohesive color palette. They conducted stakeholder workshops and competitor analyses to inform their creative direction. Their designers presented multiple concepts and iterated based on our feedback until we found the perfect expression of our vision. Beyond the core assets, they delivered brand standards documentation and templates for digital and print collateral, ensuring consistency across all channels. Post-launch, we noticed a surge in brand recognition and received positive feedback from clients and industry peers. Sommo’s blend of strategic thinking and aesthetic expertise makes them invaluable for any brand looking to stand out.

4 of 5
Reliable technical support

Sommo's ongoing technical support has been reliable and responsive. They resolved issues quickly, patched security vulnerabilities, and provided regular maintenance updates for our platforms. Their proactive monitoring prevented downtime and kept our sites running smoothly. Highly recommended for long-term support.

4 of 5
Solid social media campaign management

Working with Sommo on our social media campaigns was a positive experience. They developed targeted ad strategies across Facebook and Instagram, optimizing creatives and copy to align with our brand voice. The campaign drove a 30 percent growth in engagement and a noticeable uptick in lead quality. While reporting metrics could be more detailed, overall we are satisfied with the results and would collaborate again.

4 of 5
Strong technical expertise

Sommo demonstrated strong technical expertise when integrating our CRM, ERP, and marketing automation platforms. They developed custom middleware that synchronized data in real time, ensuring consistency across systems. The solution reduced manual data entry and improved reporting accuracy. Their engineers were knowledgeable and responsive to our complex requirements, delivering a robust solution.

4 of 5
Good SEO improvements

Sommo helped improve our organic search visibility by auditing technical SEO issues and refining on-page content. They fixed crawl errors, optimized metadata, and provided a keyword strategy that boosted our rankings for high-value terms. Traffic increased by 25 percent over three months. Their process was methodical and professional.

5 of 5
Innovative chatbot strategy

Sommo developed and implemented an innovative chatbot strategy that elevated our customer engagement. They conducted user persona workshops to identify common inquiries and pain points, then scripted dynamic conversation paths to address those needs. The chatbot integrates seamlessly with our CRM, capturing leads and updating contact records in real time. Analytics dashboards built by Sommo track interaction metrics, sentiment analysis, and escalation rates, providing actionable insights for continuous improvement. Within weeks of launch, we saw a 35 percent reduction in customer support calls and a noticeable uplift in NPS scores. Sommo’s strategic approach and technical execution exceeded our expectations, and we look forward to further refinements based on their data-driven recommendations.

5 of 5
Fantastic mobile app development

Sommo partnered with us to design and develop a custom mobile app that streamlined our customer onboarding process. Their designers crafted intuitive interfaces that resonate with users, while the engineering team ensured robust performance and security. They integrated third-party APIs for payment processing and implemented real-time notifications seamlessly. Regular sprints, demos, and feedback sessions kept the project on track and within budget. Since launch, we have achieved a 50 percent reduction in onboarding time and received excellent user feedback on the app store. Sommo’s attention to detail and dedication to quality make them a top choice for app development.

4 of 5
Solid UI/UX enhancements

Sommo implemented UI/UX enhancements for our SaaS platform that improved navigation flow and visual hierarchy. They conducted usability tests, gathered user feedback, and iterated on wireframes before final mockups. The updated interface reduced user errors by 30 percent and accelerated task completion. The collaborative process was smooth, and the delivered assets integrated cleanly into our codebase.

4 of 5
Reliable e-commerce platform build

Sommo successfully built our new e-commerce platform on Shopify Plus, integrating custom storefront features and advanced filtering options. They migrated legacy data without downtime and implemented a seamless payment gateway with fraud protection. The team delivered on schedule and provided training for order management and fulfillment workflows. Since going live, we have seen a 35 percent increase in average order value and a smoother checkout process that reduced cart abandonment. Their support during the launch phase was responsive and diligent.

4 of 5
Engaging video production services

Sommo produced a series of promotional videos that showcased our product features in an engaging way. They handled scripting, storyboarding, animation, and post-production with professionalism. The videos resonated well with our audience, increasing landing page conversions by 20 percent. Coordination was smooth, and the final edits were delivered on time and within budget.

4 of 5
Thoughtful chatbot integration

Sommo integrated an AI-powered chatbot into our customer support portal, training it on our knowledge base and FAQs. They customized conversation flows to handle common inquiries and set up fallback options for complex issues. The chatbot now resolves routine questions instantly, freeing up our support staff to focus on higher-value tasks. Early metrics show a 30 percent reduction in first response times.

5 of 5
Top-notch digital strategy consulting

Sommo’s digital strategy consulting transformed how we approach online growth. They started with comprehensive audits of our digital assets, audience personas, and competitive landscape. The agency crafted a multi-channel roadmap encompassing website optimization, paid media, email marketing automation, and social engagement tactics. They set clear KPIs, timelines, and resource allocations, allowing our marketing team to execute efficiently. Throughout the engagement, weekly strategy calls and dashboard reviews provided transparency and accountability. Within four months, we observed a 60 percent increase in qualified leads and improved customer retention metrics. Sommo’s holistic view of digital ecosystems and ability to align tactics with overarching business goals make them outstanding strategic partners.