NerdTek Inc - Reviews and Ratings

NerdTek Inc Overview

  • nerdtekinc.com
  • 9217 Archibald Avenue, Rancho Cucamonga California 91730, Rancho Cucamonga, United States
Founded with a mission to empower businesses through technology, NerdTek Inc delivers a full spectrum of IT services tailored to the unique needs of small and medium-sized enterprises. Their experts excel in managed IT support, strategic consulting, and real-time network monitoring, ensuring seamless operations and proactive issue resolution.

Specializing in cloud solutions, cybersecurity frameworks, and VoIP integration, NerdTek Inc combines industry best practices with cutting-edge tools to protect and optimize your infrastructure. From hardware procurement and system migrations to comprehensive backup and disaster recovery planning, their team ensures robust, scalable, and secure environments.

Operating from Rancho Cucamonga, California, NerdTek Inc prides itself on delivering 24/7 remote assistance, on-site troubleshooting, and personalized IT roadmaps that align with business goals. Their commitment to transparent communication, rapid response times, and continuous improvement has earned them a reputation for exceptional customer satisfaction.

NerdTek Inc Rating

4.2
25 customer reviews
5 ★
6
4 ★
19
3 ★
0
2 ★
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1 ★
0

Review Summary

With proactive support and cutting-edge solutions, NerdTek Inc delivers reliable, end-to-end IT services. Their expertise in cloud, cybersecurity, and network infrastructure has transformed our business operations.

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NerdTek Inc Reviews and Testimonials

5 of 5
Outstanding IT Solutions

My company engaged NerdTek Inc to overhaul our network infrastructure and implement a comprehensive cybersecurity strategy. From the initial consultation to the final deployment, their team demonstrated exceptional professionalism, technical expertise, and a genuine commitment to understanding our unique business needs. They proactively monitored our systems, quickly resolving issues before they could disrupt operations. The migration to cloud services was seamless, and the post-launch support has been top-notch. I could not be more impressed with their dedication and results.

4 of 5
Strong Project Management

NerdTek Inc managed our IT infrastructure upgrade project with precision. From kickoff to closure, their project managers maintained clear timelines and communicated risks effectively. The migration to new servers was completed ahead of schedule, and there were no major incidents. Post-project support included performance monitoring and fine-tuning. Their structured approach provides confidence in project delivery.

4 of 5
Great Value for Money

We evaluated several IT service providers and chose NerdTek Inc based on their expertise and pricing. They delivered managed services, security monitoring, and helpdesk support within our budget. While some advanced features were add-ons, the base package covered all critical requirements. We appreciate their transparency in billing and the absence of hidden fees. Overall, great value for money.

4 of 5
Reliable Managed Services

We partnered with NerdTek Inc for managed IT services, including 24/7 helpdesk support and remote monitoring. Their proactive approach has significantly reduced downtime and improved productivity across our organization. The technicians are knowledgeable and always available to answer questions. While onboarding took a few weeks longer than expected, the final outcome exceeded our expectations. Highly recommended for businesses seeking dependable IT support.

4 of 5
Great Support, Room to Improve

After experiencing frequent outages, we turned to NerdTek Inc for network stability and better backup solutions. They recommended a robust disaster recovery plan and implemented redundant systems that have so far prevented data loss. Communication and ticket turnaround times were generally prompt, though occasional delays occurred during high-volume periods. Overall, we appreciate their expertise and responsiveness, and we feel more confident in our IT infrastructure today.

4 of 5
Reliable Proactive Monitoring

Proactive monitoring by NerdTek Inc has significantly reduced system alerts and performance issues. Their monitoring tools detect anomalies early, and the support team responds promptly to any flagged event. This proactive stance has prevented several potential outages. Their regular performance reports are concise and highlight trends effectively. A dependable service that adds real value to our IT operations.

5 of 5
Exceptional Cloud Migration

The cloud migration project led by NerdTek Inc was executed flawlessly. Their team meticulously planned every phase, ensuring compatibility and security. Post-migration training sessions empowered our staff to utilize the new environment effectively. Issues were rare and, when they arose, addressed immediately. Their transparent billing and detailed reporting were also noteworthy. I strongly endorse their cloud services to any organization seeking a smooth transition and robust support.

4 of 5
Solid Cybersecurity Measures

NerdTek Inc developed and implemented a comprehensive cybersecurity framework for our firm, including advanced firewall configurations, endpoint protection, and employee training sessions. Their customized approach prioritized our critical assets and compliance requirements. While the initial assessment took longer than anticipated due to scope adjustments, the final deliverables met all stated objectives. Post-implementation monitoring has given us peace of mind knowing threats are detected and neutralized efficiently.

4 of 5
Responsive Helpdesk

The helpdesk team at NerdTek Inc is highly responsive and knowledgeable. Whenever employees encounter technical problems, tickets are resolved quickly with clear instructions. Escalations are handled efficiently, and follow-ups ensure complete resolution. The only minor tradeoff is that peak hours can see longer wait times. However, the overall level of service remains impressive and has improved our daily workflow.

4 of 5
Professional and Efficient

From day one, NerdTek Inc displayed a high level of professionalism. They conducted a full IT audit, provided clear recommendations, and executed the agreed-upon tasks efficiently. Our systems now run smoother, and response times have improved dramatically. The monthly reports are comprehensive and easy to understand. Pricing is fair for the quality of service received. I am impressed with their overall performance and attention to detail.

5 of 5
Exceptional IT Consulting

NerdTek Inc provided expert consulting services that helped us optimize our IT investments. Their analysts conducted a thorough assessment of our technology stack and recommended cost-saving measures without compromising performance. The subsequent implementation of virtualized environments and server consolidation has reduced operational expenses and simplified maintenance. Their business-centric perspective makes them stand out.

4 of 5
Reliable IT Partner

As a growing startup, we needed scalable IT infrastructure and real-time support. NerdTek Inc delivered with flexible cloud solutions and around-the-clock helpdesk assistance. They helped us integrate VoIP, streamline hardware procurement, and set up secure VPN access for remote staff. We have seen improved collaboration and reduced costs since engaging their services. Definitely a reliable IT partner for businesses at any stage.

5 of 5
Top-Notch VoIP Integration

Our transition to a VoIP phone system was seamless thanks to NerdTek Inc. They assessed our requirements, recommended suitable equipment, and ensured a smooth deployment with minimal downtime. The training they provided was thorough, and their support during the cutover phase was invaluable. Call clarity has improved, and monthly costs are lower. Their expertise in Unified Communications sets them apart from other providers.

4 of 5
Effective Data Backup Solutions

After several near-miss data loss incidents, we enlisted NerdTek Inc to design and implement automated backup processes. The solution includes cloud and on-site backups with encryption, ensuring our critical data remains secure and accessible. Restoration tests have been flawless. While initial setup involved extensive coordination, the long-term benefits are clear. Their transparent communication made the process manageable and stress-free.

4 of 5
Overall Satisfied

Our experience with NerdTek Inc has been overwhelmingly positive. They handle our day-to-day IT operations, from network maintenance to helpdesk support, allowing us to focus on our core business. Communication is clear, billing is transparent, and their team feels like an extension of ours. We recommend their services to any organization seeking reliable and professional IT support.

4 of 5
Knowledgeable Team

The engineers at NerdTek Inc bring deep technical knowledge and a consultative approach to every engagement. We engaged them to upgrade our server environment and optimize performance. They provided a detailed roadmap, executed hardware upgrades, and fine-tuned configurations to boost speed and reliability. We have experienced a 30% increase in application responsiveness. Friendly team, clear communication, and solid results.

5 of 5
Outstanding Disaster Recovery Planning

NerdTek Inc provided disaster recovery planning service for our firm and it was a game-changer. They conducted a thorough risk analysis, designed a multi-tiered recovery strategy, and documented comprehensive runbooks. During a recent power outage, we executed our recovery plan without a hitch, minimizing downtime and financial loss. Their proactive training sessions also prepared our staff to respond effectively. Truly exceptional service and expertise.

4 of 5
Solid Disaster Recovery Testing

We engaged NerdTek Inc to test our disaster recovery procedures. They simulated multiple failure scenarios, from data center outages to ransomware attacks. The testing uncovered several gaps, which they helped us address swiftly. The team was professional and thorough, providing detailed reports and follow-up action items. Now, our recovery time objectives are realistic and achievable.

4 of 5
Thorough Network Audit

We hired NerdTek Inc to perform a complete network audit after encountering security vulnerabilities. The audit report was detailed, highlighting critical issues and remediation steps. They then implemented firewall enhancements and segmentation, improving both security and performance. Occasional scheduling conflicts slowed progress, but the final outcome was highly beneficial. Their technical reports are clear and actionable.

4 of 5
Excellent Vendor Management

As part of our IT outsourcing, NerdTek Inc coordinated with multiple vendors to source hardware, software licenses, and network services. They negotiated favorable terms and managed renewals, reducing administrative overhead on our end. Their proactive renewal reminders and consolidated billing streamline our operations. We value their vendor management services highly.

4 of 5
Excellent Remote Support

The remote support services offered by NerdTek Inc have been invaluable to our dispersed workforce. Whether we need software updates, user troubleshooting, or system checks, their helpdesk staff is always available and responsive. Issues are resolved quickly, often before we even notice them. The ticketing system is intuitive, and progress updates are regular. Highly recommended for any company seeking reliable remote IT support.

4 of 5
Effective Compliance Support

NerdTek Inc assisted us with compliance requirements, including HIPAA and GDPR. Their team conducted gap analyses, implemented necessary controls, and provided documentation templates. They also delivered staff training sessions to reinforce best practices. Their thorough approach has eased our audit processes and improved overall data security posture. A trusted partner for regulated industries.

4 of 5
Impressive IT Roadmap

With NerdTek Inc’s strategic IT planning, we now have a clear roadmap aligned with our growth objectives. They assessed our current infrastructure, identified gaps, and proposed phased improvements with ROI estimates. Their approach balances innovation with cost-effectiveness. We are already seeing increased efficiency and have a solid plan for scaling our systems as we expand. Great partner for long-term IT strategy.

4 of 5
Prompt On-site Service

When remote support was not enough, NerdTek Inc dispatched technicians to our office for on-site troubleshooting and hardware repairs. They arrived promptly and resolved issues, including server hardware failures, with minimal disruption. Having both remote and on-site capabilities is a major benefit. Their on-the-ground support complements their remote services perfectly.

5 of 5
Comprehensive Hardware Procurement

Ordering and deploying new hardware was a seamless experience thanks to NerdTek Inc. They recommended cost-effective servers, workstations, and networking gear that matched our technical requirements and budget. The logistics were handled professionally, with on-site setup and configuration included. Their vendor relationships resulted in better pricing and warranty coverage. We are very satisfied with both the process and the results.